We have glowing feedback for yourself and your company and the exceptional service we received. We are very grateful for the efficient and professionalism shown from the inspection right through to the return delivery of our very much loved van. The quality craftsmanship was of a very high standard and we are so glad that we chose your company to fix our van. Thank you very much. We will definitely be recommending you.
As a customer, I am writing to compliment Aussie RV & Caravan Repairs on every aspect of my dealings with the company, in particular, the Brisbane factory, and the agent Peter. My campervan was subject to a hailstorm on 25 October in the South Downs area of Queensland. Hail the size of small tennis balls hit the area with catastrophic effects. Within two days, an agent travelled from Brisbane, 2 hours away, examined our vehicle and offered to collect our vehicle promptly. As we were travelling and wished to get back to our home, we asked if the vehicle could be collected from our home – no problem. Within a week, the vehicle had been collected and assessed, and was awaiting the tick-off form our insurer.
At all times the representative was in contact, informed us of developments, I am convinced took the greatest of care of our vehicle, and returned it to us in as new condition. I could not be more satisfied with the service provided, the professionalism of that service and the consideration afforded to a worried customer. At no time were my enquiries ever considered a nuisance, the attention to detail was excellent, and I am confident that this company provides the highest standard of service, to the extent that if makes me proud that this is an Australian company.
“Picked up our Bruder from Aussie RV & Caravan Repairs in Archerfield in Brisbane (which is just down the road from Bruder HQ). Very happy with their repair work on all the hail damage. New paint, new roof, new solar panels, new aerial and air con. All new windows and hatches (all hatches installed with 2 seals). Peter Clack and his team from Aussie RV’s were very professional to deal with and very meticulous in their work. We were continually updated re; progress and received a number of photos each week. Peter has advised that he is now the Bruder preferred repairer and also happy to complete any other work upon request. We would highly recommend Peter and his team should you need their services as they now have experience with most things Bruder”.
My husband and I first met Sonia and Peter at Aussies RV & Caravan Repairs through the manufacture of our caravan. We needed urgent repairs and the manufacturers’ usual repairer was not able to do the work. Right from the beginning Aussie RV’s had offered to collect our van and transport it to their service area. We were able to drive it there and save them some time. Peter spent time with us on arrival looking at all our issues and making notes. During the process we were kept up to date about the repairs. Their workshop is amazing, it is clean and tidy and looks like it is kept that way. Any issues found were reported to us immediately and a solution worked out. It was wonderful to receive that level of service which we have not experienced for a long time. Both my husband and I would recommend Aussies RV & Caravan Repairs for any issues you may have with your caravan. Keep up the good work. Thank you to all the workers at Aussies RV & Caravan Repairs.
“Thanks to Aussie RV & Caravan Repairs for such a professional job on our Windsor Royale. We are absolutely delighted with the service, courtesy and painstaking attention to detail from Aussie RV. We were very lucky to find such a great team and thank you all very much for the extras and providing the repair at such a reasonable cost. Thanks again.
Thank you to Sonia & the team at Aussie RV & Caravan Repairs for the excellent service and for arranging a loan van whilst our motorhome was in being repaired. Your service has been outstanding.